1. About These Terms

These Terms and Conditions govern your access to and use of the Miracoulia website at miracoulia.com, including browsing, purchasing products, and communicating with our store. In these terms, “we”, “us”, and “our” refer to the operator of the Miracoulia website, while “you” refers to the visitor or customer.

By using this website, you confirm that you have read and understood these terms. If you do not agree, please discontinue using the website.

2. Eligibility and Acceptable Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation or infringe the rights of others.

• You must provide accurate information when placing an order.
• You must not use the website for fraud or other unlawful activity.
• You must not attempt to disrupt, damage, or gain unauthorized access to the website or its systems.
• You must not submit misleading, abusive, or malicious information.

3. Products and Product Information

We aim to present accurate product descriptions, photographs, prices, and availability information. However, screen settings, lighting, packaging changes, and other factors may cause minor differences between displayed information and the delivered product.

Product availability may change without notice. We reserve the right to correct listing errors, update product information, or discontinue products, subject to applicable law and any order already accepted.

4. Orders and Acceptance

Placing an order constitutes a purchase request; it does not necessarily mean the order has been accepted. We may contact you to verify order details or delivery information before processing it.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including suspected fraud, inaccurate pricing, product unavailability, delivery restrictions, or incomplete order information. If payment has already been collected for an order we cancel, any applicable refund will be handled in accordance with our refund policy and applicable law.

Please review your order details carefully before submitting your purchase request.

5. Prices and Payments

Prices, available payment methods, shipping fees, and any applicable taxes will be displayed during the shopping or checkout process where relevant. Unless expressly stated otherwise, delivery charges are not included in the product price.

We may update prices and promotions at any time. A price change will not automatically alter an order that we have already accepted, except where correction or adjustment is permitted by applicable law.

Orders are subject to the payment method and conditions presented at checkout. You are responsible for providing accurate billing and payment information.

6. Shipping and Delivery

Delivery estimates are provided for guidance and are not guaranteed unless explicitly stated. Delivery times may be affected by courier operations, weather, customs, access restrictions, incorrect addresses, or other circumstances beyond our reasonable control.

You are responsible for supplying a complete and accurate delivery address and contact number. Additional delivery attempts, address changes, or other services may involve additional charges where disclosed and permitted by applicable law.

For further details, please review our Shipping Policy if one is published on the website.

7. Returns, Refunds, and Cancellations

Return eligibility, cancellation requests, and refunds are governed by our published Refund and Returns Policy and applicable consumer protection laws.

Please contact us promptly if an order arrives damaged, incorrect, or incomplete. Include your order number and relevant photographs when appropriate so we can review the issue.

Nothing in these terms is intended to exclude or restrict any consumer rights that cannot lawfully be excluded or restricted.

8. Promotions and Discount Codes

Promotional offers, discount codes, and special deals may be subject to additional conditions, including expiration dates, product exclusions, minimum order values, or limits on use.

Unless the offer states otherwise, promotions cannot be exchanged for cash and may not be combined with other offers. We may withdraw or correct a promotion where reasonably necessary, subject to applicable law and any rights already acquired by customers.

9. Intellectual Property

Website content, including text, graphics, logos, photographs, design elements, and other materials, is owned by or licensed to the relevant rights holder and is protected by applicable intellectual property laws.

You may browse the website and use its content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission, except where the law permits such use.

10. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, delivery companies, analytics tools, or external websites. Those services may have their own terms and privacy policies.

We do not control independent third-party websites and are not responsible for their content or practices. Their inclusion does not necessarily imply endorsement.

11. Privacy and Personal Information

We process personal information in accordance with our Privacy Policy and applicable law. Information may be used to process orders, arrange delivery, provide customer support, prevent fraud, and operate the store.

Please read our Privacy Policy to understand how information is collected, used, stored, and shared.

12. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted access or that every feature will always be available or error-free. Maintenance, technical problems, security incidents, or events outside our control may temporarily affect access.

13. Liability

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from the use of the website, delays outside our reasonable control, or misuse of products contrary to their instructions.

Nothing in these terms excludes liability that cannot legally be excluded, including any mandatory consumer rights or liability for fraud where applicable. These terms do not limit rights granted to consumers by applicable law.

14. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our store, services, operational practices, or legal requirements. The updated version will be published on this page with a revised date. Your use of the website after an update is subject to the revised terms, to the extent permitted by law.

15. Governing Law

These terms are subject to applicable laws. Any dispute will be handled by the competent authority or court as required by the law that applies to the transaction. Nothing in this section removes any mandatory consumer protections available to you.

Before publishing, the store operator should confirm the appropriate governing law and dispute-resolution wording for the business’s actual place of establishment and the markets it serves.