{"id":50,"date":"2026-10-11T21:51:30","date_gmt":"2026-10-11T21:51:30","guid":{"rendered":"https:\/\/miracoulia.com\/?page_id=50"},"modified":"2026-10-11T21:51:30","modified_gmt":"2026-10-11T21:51:30","slug":"refund-returns-policy","status":"publish","type":"page","link":"https:\/\/miracoulia.com\/?page_id=50","title":{"rendered":"Refund &amp; Returns Policy"},"content":{"rendered":"\n<div class=\"stink-returns\">\n  <style>\n    .stink-returns {\n      --sr-bg: #f8f7f1;\n      --sr-card: #fff;\n      --sr-ink: #191919;\n      --sr-muted: #5b5b54;\n      --sr-lime: #c5ff28;\n      --sr-orange: #ff7138;\n      --sr-border: #deded5;\n      color: var(--sr-ink);\n      background: var(--sr-bg);\n      font-family: inherit;\n      font-size: 16px;\n      line-height: 1.8;\n      padding: clamp(14px, 4vw, 48px);\n      border-radius: 18px;\n      max-width: 100%;\n      overflow-wrap: anywhere;\n      box-sizing: border-box;\n    }\n\n    .stink-returns *,\n    .stink-returns *::before,\n   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.sr-button {\n        width: 100%;\n      }\n    }\n\n    @media (prefers-reduced-motion: reduce) {\n      .stink-returns .sr-button {\n        transition: none;\n      }\n    }\n  <\/style>\n\n  <header class=\"sr-hero\">\n    <div class=\"sr-eyebrow\">STINKSNAP \u00b7 CUSTOMER CARE<\/div>\n    <h1>Refund &amp; Returns Policy<\/h1>\n    <p>\n      We want your StinkSnap shopping experience to be clear from checkout\n      to delivery. This policy explains how to contact us if an order\n      arrives damaged, incorrect, or if you need to ask about a return\n      or refund.\n    <\/p>\n    <p>\n      Please review these terms before placing your order and contact us\n      before sending any item back.\n    <\/p>\n    <p class=\"sr-date\">Last updated: October 12, 2026<\/p>\n    <hr class=\"sr-rule\">\n  <\/header>\n\n  <div class=\"sr-card sr-toc\">\n    <h2>Find What You Need<\/h2>\n    <ol>\n      <li><a href=\"#sr-window\">Return Request Period<\/a><\/li>\n      <li><a href=\"#sr-eligible\">Return Eligibility<\/a><\/li>\n      <li><a href=\"#sr-damaged\">Damaged or Incorrect Orders<\/a><\/li>\n      <li><a href=\"#sr-start\">How to Request a Return<\/a><\/li>\n      <li><a href=\"#sr-shipping\">Return Shipping Costs<\/a><\/li>\n      <li><a href=\"#sr-refunds\">Refund Processing<\/a><\/li>\n      <li><a href=\"#sr-cancel\">Order Cancellations<\/a><\/li>\n      <li><a href=\"#sr-exceptions\">Exceptions and Legal Rights<\/a><\/li>\n      <li><a href=\"#sr-contact\">Contact Customer Support<\/a><\/li>\n    <\/ol>\n  <\/div>\n\n  <section class=\"sr-section\" id=\"sr-window\">\n    <div class=\"sr-number\">01<\/div>\n    <h2>Return Request Period<\/h2>\n    <p>\n      Our proposed standard return-request period is 14 days from the date\n      your order is delivered. Please contact us within this period if you\n      believe your order may qualify for a return.\n    <\/p>\n    <p>\n      Eligibility depends on the condition of the item, the reason for the\n      request, the applicable policy, and any mandatory consumer rights\n      that apply to your purchase.\n    <\/p>\n    <div class=\"sr-highlight\">\n      <p>\n        Please confirm that the 14-day period reflects your actual store\n        policy before publishing this page. Any longer or shorter period\n        must be updated here and applied consistently in customer support.\n      <\/p>\n    <\/div>\n  <\/section>\n\n  <section class=\"sr-section\" id=\"sr-eligible\">\n    <div class=\"sr-number\">02<\/div>\n    <h2>Return Eligibility<\/h2>\n    <p>\n      To help us review your request, please keep the following in mind:\n    <\/p>\n    <ul>\n      <li>Provide the order number and the email address used for the purchase.<\/li>\n      <li>Describe the reason for the return and the condition of the item.<\/li>\n      <li>Where applicable, keep the original packaging and included components.<\/li>\n      <li>Do not send any product back before receiving return instructions from our team.<\/li>\n    <\/ul>\n    <p>\n      Because StinkSnap is a spray product, items that have been opened,\n      used, damaged through misuse, or returned without suitable packaging\n      may require additional review and may not qualify for a voluntary\n      return where applicable law permits such restrictions.\n    <\/p>\n    <p>\n      These conditions do not remove any mandatory rights you may have\n      regarding faulty, damaged, incorrect, or misdescribed goods.\n    <\/p>\n  <\/section>\n\n  <section class=\"sr-section\" id=\"sr-damaged\">\n    <div class=\"sr-number\">03<\/div>\n    <h2>Damaged, Faulty, or Incorrect Orders<\/h2>\n    <p>\n      If your order arrives damaged, faulty, incomplete, or different from\n      what you ordered, contact us as soon as reasonably possible so we can\n      review the issue.\n    <\/p>\n    <p>Please include:<\/p>\n    <ul>\n      <li>Your order number.<\/li>\n      <li>A short description of the problem.<\/li>\n      <li>Clear photographs of the item and its packaging, where safe and practical.<\/li>\n    <\/ul>\n    <p>\n      We will review the information and advise you on the next steps.\n      Depending on the circumstances and applicable law, a resolution may\n      include a replacement, return, refund, or another appropriate remedy.\n    <\/p>\n    <p>\n      If a bottle is leaking or the package appears unsafe, avoid handling\n      or shipping it unnecessarily. Contact us first for instructions.\n    <\/p>\n  <\/section>\n\n  <section class=\"sr-section\" id=\"sr-start\">\n    <div class=\"sr-number\">04<\/div>\n    <h2>How to Request a Return<\/h2>\n    <p>To begin a return or refund request, follow these steps:<\/p>\n    <ol>\n      <li>Email our support team at <a href=\"mailto:reshah4pc@gmail.com\">reshah4pc@gmail.com<\/a>.<\/li>\n      <li>Use the subject line <strong>Return or Refund Request<\/strong>.<\/li>\n      <li>Include your order number, the product name, and the reason for your request.<\/li>\n      <li>Attach photographs if the product arrived damaged or incorrect.<\/li>\n      <li>Wait for our response before sending an item back.<\/li>\n    <\/ol>\n    <p>\n      Our team will review your request and explain whether it can be\n      accepted, what return method is appropriate, and what information\n      is needed to continue.\n    <\/p>\n  <\/section>\n\n  <section class=\"sr-section\" id=\"sr-shipping\">\n    <div class=\"sr-number\">05<\/div>\n    <h2>Return Shipping Costs<\/h2>\n    <p>\n      Responsibility for return shipping depends on the reason for the\n      return, the resolution agreed upon, and applicable law.\n    <\/p>\n    <ul>\n      <li>\n        <strong>Damaged, faulty, or incorrect orders:<\/strong>\n        Contact us before arranging return shipping so we can explain the\n        appropriate procedure.\n      <\/li>\n      <li>\n        <strong>Change of mind:<\/strong>\n        The customer may be responsible for return shipping where this is\n        permitted by applicable law and has been communicated appropriately.\n      <\/li>\n      <li>\n        <strong>International returns:<\/strong>\n        Contact us before shipping any item internationally. Carrier\n        restrictions, customs requirements, and product-specific transport\n        rules may apply.\n      <\/li>\n    <\/ul>\n    <p>\n      Do not ship a spray product through a carrier unless that carrier\n      accepts the item and the required shipping conditions can be met.\n    <\/p>\n  <\/section>\n\n  <section class=\"sr-section\" id=\"sr-refunds\">\n    <div class=\"sr-number\">06<\/div>\n    <h2>Refund Processing<\/h2>\n    <p>\n      Once a return has been received, where a return is required, we will\n      review the item and notify you of the decision. If a refund is approved,\n      the amount and method will be confirmed.\n    <\/p>\n    <p>\n      Where supported and appropriate, refunds will be issued to the original\n      payment method. If the original payment method cannot accept a refund,\n      we will contact you to discuss an available alternative, subject to\n      applicable law.\n    <\/p>\n    <p>\n      After a refund is submitted, the time required for the funds to appear\n      depends on the payment provider and your financial institution. We\n      cannot guarantee an exact posting date.\n    <\/p>\n    <p>\n      Shipping charges, taxes, and other amounts are handled according to\n      the order, the applicable policy, and mandatory legal requirements.\n      We will explain any relevant deductions before processing where\n      required.\n    <\/p>\n  <\/section>\n\n  <section class=\"sr-section\" id=\"sr-cancel\">\n    <div class=\"sr-number\">07<\/div>\n    <h2>Order Cancellations<\/h2>\n    <p>\n      If you need to cancel an order, email us as soon as possible and\n      include your order number. We will check whether the order can still\n      be stopped or changed.\n    <\/p>\n    <p>\n      We cannot guarantee cancellation after an order has entered\n      processing, been handed to a carrier, or been delivered. If the\n      order cannot be cancelled, contact us to discuss the applicable\n      return procedure and your available rights.\n    <\/p>\n  <\/section>\n\n  <section class=\"sr-section\" id=\"sr-exceptions\">\n    <div class=\"sr-number\">08<\/div>\n    <h2>Exceptions and Your Legal Rights<\/h2>\n    <p>\n      Some products or circumstances may be subject to specific return\n      restrictions, including restrictions related to product condition,\n      safety, or applicable law. Any such restriction must be applied\n      consistently with the laws governing your purchase.\n    <\/p>\n    <p>\n      Nothing in this policy is intended to exclude or limit consumer\n      rights that cannot legally be excluded or limited. If mandatory\n      legal rights provide a different remedy or timeframe, those rights\n      take precedence over conflicting wording in this policy.\n    <\/p>\n    <p>\n      Customers placing international orders should review the shipping\n      and import conditions that apply to their destination. Any customs\n      charges or import restrictions will be subject to the rules and\n      terms applicable to that shipment.\n    <\/p>\n  <\/section>\n\n  <section class=\"sr-section\" id=\"sr-contact\">\n    <div class=\"sr-number\">09<\/div>\n    <h2>Contact Customer Support<\/h2>\n    <p>\n      Need help with a return, refund, damaged item, or incorrect order?\n      Contact StinkSnap and include your order number so we can review\n      your request.\n    <\/p>\n    <p>\n      <strong>Email:<\/strong>\n      <a href=\"mailto:reshah4pc@gmail.com\">reshah4pc@gmail.com<\/a>\n    <\/p>\n    <a class=\"sr-button\" href=\"mailto:reshah4pc@gmail.com?subject=Return%20or%20Refund%20Request\">\n      REQUEST RETURN SUPPORT <span aria-hidden=\"true\">\u2192<\/span>\n    <\/a>\n  <\/section>\n\n  <p class=\"sr-small\">\n    StinkSnap \u00b7 One Spray. Instant Chaos.\n  <\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>STINKSNAP \u00b7 CUSTOMER CARE Refund &amp; Returns Policy We want your StinkSnap shopping experience to be clear from checkout to delivery. This policy explains how to contact us if an order arrives damaged, incorrect, or if you need to ask about a return or refund. Please review these terms before placing your order and contact [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-50","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/miracoulia.com\/index.php?rest_route=\/wp\/v2\/pages\/50","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/miracoulia.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/miracoulia.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/miracoulia.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miracoulia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=50"}],"version-history":[{"count":1,"href":"https:\/\/miracoulia.com\/index.php?rest_route=\/wp\/v2\/pages\/50\/revisions"}],"predecessor-version":[{"id":52,"href":"https:\/\/miracoulia.com\/index.php?rest_route=\/wp\/v2\/pages\/50\/revisions\/52"}],"wp:attachment":[{"href":"https:\/\/miracoulia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=50"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}